ITIL ISO 20000 ITSM

ITIL Newsletter: News & Information for ITSM

The Future of ITIL

During first quarter of 2005, Office of Government Commerce (OGC) conducted an extensive worldwide public consultation process to collect opinion from ITIL community. This was part of the 6 month ITIL refresh project undertaken by OGC to define the scope and development plans for a new version of ITIL best practice guidance.

The findings were consolidated into a report. The outcome of the project shall shape the future version of ITIL.





 

 

 

THE ITIL NEWSLETTER

The ITIL Newsletter is an established periodic 'mailing list' publication dedicated to ITIL and ITSM. It is issued without charge approximately 3 times per year.



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