Control OBjectives for Information
and related Technologies (COBIT) has today become a de-facto standard for
COBIT, issued by the IT Governance Institute (ITGI),
offers management, users and IS audit, control and security practitioners a
reference framework for measuring performance, ascertaining success factors and
using maturity models for benchmarking. COBIT components include:
Implementation Tool Set
At a very high level COBIT contains 34 IT processes organized into four related
ITIL processes can be mapped to COBIT processes and both
the frameworks nicely complement each other. If COBIT control framework tells
the organization “what” to do in the delivery and support areas, ITIL best
practices helps the organization define “how to” do the “what’s”
identified by COBIT controls.
COBIT User group
Microsoft created Microsoft Operations Framework (MOF)
to provide detailed guidance on “Operations
Management” to its customers.
While developing MOF, Microsoft relied on the ITIL best
practices and the same has been acknowledged in the MOF guides.
The IT processes of ITIL are referred to as Service
Management Functions (SMF) within the MOF and the 20 SMF's are detailed in SMF
specific individual technical document.
Microsoft Operations Framework (MOF) is a collection of
best practices, principles, and models. It provides comprehensive technical
guidance for achieving mission-critical production system reliability,
availability, supportability, and manageability for solutions and services built
on Microsoft products and technologies. This guidance is presented in the form
of white papers, service management guides, assessment tools, operations kits,
best practices, case studies, and support tools that address the people,
process, and technologies for effectively managing production systems within
today’s complex distributed IT environment.