Some of the Key benefits are listed below:  

§         Facilitate realization of following Business-IT objectives

o       Optimize IT resource Utilization

o       Reduce Costs

o       Improve Availability

o       Tune Capacity

o       Increase Throughput

o       Improve Scalability

§         Aligns IT with the business needs

§         Create environment to shift from a technology to service based culture

§         Improves ability to absorb rapid change

§         Improves quality of IT services

§         IT perceived as offering value to the organization

§         Ensures everyone speaks the same language

§         Better information on current IT services

§         Clearer view of current IT capability

§         Enhances customer satisfaction

§         Improves IT staff motivation

§         Greater flexibility for the business through improved understanding of IT support

§         Enhanced image of IT as business partner

§         Improved cycle time for changes and greater success rate